For playground and playhouse project price quotations :

For playground and playhouse project price quotations, we kindly ask you to send your project file with dimensions, photographs of the venue (if available), and images of the products you request from us to hello@kidswoodstore.com or our WhatsApp line at https://wa.me/905399123241

FAQ

🚚 Shipping & Delivery Policy

At Kids Wood Store, every order is handcrafted with care in our own workshop. We do not keep stock — each piece is custom-made just for you. That’s what makes every order special, and every delivery important.


🔄 Production & Dispatch Timelines

  • Standard orders: Usually shipped within a few days after preparation.
  • Delivery time: Approx. 3–5 business days after dispatch (varies by location and courier).
  • Custom projects (e.g., playhouses): Tailored timelines will be discussed individually before order confirmation.

Note: Production time is separate from delivery time. You will receive regular updates during the entire process.


📦 Packaging & Safe Delivery

  • Multi-layer packaging for protection
  • Shipped via trusted international courier services
  • Full tracking until delivery

In rare cases of damage during shipping, we will assist you. If you provide a valid damage report from the courier, we will send replacement parts at no extra cost.


🔁 Return & Refund Policy

As all products are made-to-order or personalized:

  • ❌ Returns or refunds are not accepted once production begins or the item is shipped.

However, we always support you if:

  • An item arrives damaged
  • Replacement parts are needed
  • Any issue requires clarification or resolution

We’re committed to your satisfaction and long-term trust — even where standard return policies don’t apply.


💬 Questions or Special Requests?

If you have a deadline, preferred delivery method, or any concerns, we're here to help.

📧 Contact us at: hello@kidswoodstore.com


📌 Summary

  • Each order is handcrafted just for you
  • Shipping is fast and traceable
  • We solve problems — we don’t ignore them
  • Refunds are not available, but satisfaction is guaranteed

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💬 What Our Customers Say

At Kids Wood Store, we’re proud to share feedback from parents, educators, and retailers worldwide who cherish our handcrafted products. From the USA to Europe and beyond, our customers value the care, safety, and artistry in every piece. Designed to spark joy and built to last, our products bring families together.

 

 

Backyard Adventure Hub

The playhouse is a dream! My kids turn it into a pirate ship one day and a castle the next. The wood is sturdy, and the design is so inviting. Best purchase ever!

— Mia T. | Seattle, USA

Solid but Heavy

The table and chair set is beautifully crafted and perfect for my daughter’s crafts. It’s a bit heavy to move around, but the quality is top-notch.

— Yusuf R. | Dubai, UAE

Timeless Nursery Gem

The Jenny Lind Spindle Bed is stunning! It adds such warmth to our nursery, and the craftsmanship is impeccable. Our toddler sleeps so well in it.

— Elise D. | Edinburgh, UK

Great Kitchen, Awful Shipping

The Ultraluxe Play Kitchen is nice, with fun details like clickable knobs. But it took weeks to arrive with no updates, which was really frustrating.

— Finn T. | Berlin, Germany

Rocking Horse Delight

The handcrafted rocking horse is a treasure. My son rides it daily, and the carved details make it a beautiful keepsake. Absolutely love it!

— Theo B. | Vancouver, Canada

Imaginative Play Haven

The bakery-themed playhouse is a hit! My kids run a “shop” every morning, serving pretend cupcakes. The little counter and shelves are so charming.

— Hassan R. | Doha, Qatar

Gorgeous but Tricky Assembly

The Jenny Lind Spindle Bed is beautiful and fits our nursery perfectly. Assembly was a bit confusing, but the final result is worth it.

— Felix R. | Toronto, Canada

Little Chef’s Paradise

The Ultraluxe Play Kitchen is amazing! The turning knobs and opening doors keep my kids busy for hours. It’s sturdy and stylish, a total win!

— Luna T. | San Francisco, USA

Craft Time Favorite

My 4-year-old loves this table and chair set for puzzles and painting. It’s the perfect height, and the smooth wood is so durable. Highly recommend!

— Zara H. | Dublin, Ireland

Charming Bookshelf

The wooden bookshelf is both practical and beautiful. It fits perfectly in our nursery and arrived in eco-friendly packaging. Couldn’t be happier!

— Ivy S. | Portland, USA

Pretend Chef’s Dream

The Ultraluxe Play Kitchen is a showstopper! My kids love the realistic knobs and tiny sink. It’s sturdy, stylish, and sparks hours of imaginative play.

— Lila P. | Paris, France

Fun but Tough Assembly

The playhouse is a hit with my kids, who pretend it’s a spaceship. Assembly took two people and a full day, but the quality is excellent once it’s up.

— Freya N. | Oslo, Norway

Active Play Win

The wooden balance board is fantastic! My kids use it for exercise and creative play, and it’s held up through rough use. Beautifully crafted!

— Luna F. | Melbourne, Australia

Nice Set, Shipping Nightmare

The table and chair set is well-made and great for my son’s art projects. But it arrived three weeks late with no communication, which was frustrating.

— Omar F. | Dubai, UAE

Elegant and Cozy

The Jenny Lind Spindle Bed is perfect for our nursery. Its classic design and sturdy frame make it a beautiful, lasting piece. Our daughter loves it!

— Ava W. | Chicago, USA

Neighborhood Favorite

The playhouse is the talk of the neighborhood! Kids gather to play “fort” or “shop.” The sturdy build and charming details make it a standout.

— Mateo S. | Lisbon, Portugal

Great but Slightly Delayed

The Ultraluxe Play Kitchen is awesome, with fun interactive parts. It arrived a week late, but my kids love “cooking” in it, so it’s worth it.

— Ezra M. | Berlin, Germany

Montessori Staple

This table and chair set is ideal for our Montessori classroom. The natural wood and kid-friendly size make it perfect for daily activities.

— Olivia M. | Boston, USA

Nursery Essential

The wooden bookshelf is both functional and gorgeous. It organizes my kid’s books perfectly and adds charm to the room. Love the eco-friendly packaging!

— Amara W. | Portland, USA

Heirloom Beauty

The Jenny Lind Spindle Bed feels like a family heirloom. The craftsmanship is flawless, and it makes my son’s room so warm and inviting.

— Mila R. | Edinburgh, UK

Backyard Storybook

The playhouse feels like it’s straight out of a fairy tale! My kids host “tea parties” daily, and the sturdy wood ensures it’ll last for years.

— Charlotte B. | Oxford, UK

Fun but Minor Flaw

The Ultraluxe Play Kitchen is a hit with my son, who loves the turning knobs. One handle was loose, but they sent a replacement quickly. Great overall!

— Sienna Y. | Singapore

Dreamy Nursery Bed

The Jenny Lind Spindle Bed is a masterpiece. Its classic design transforms our nursery, and the solid frame gives us peace of mind. Love it!

— Elise W. | Copenhagen, Denmark

Nice but Shipping Letdown

The playhouse is well-crafted and my kids enjoy it, but it arrived three weeks late with no updates. The delay was a big disappointment.

— Khalid M. | Dubai, UAE

Kid-Friendly Craft Space

This table and chair set is perfect for my 5-year-old’s art projects. The smooth finish is easy to clean, and it’s built to withstand daily use.

— Lena C. | Munich, Germany

Charming Dollhouse

The wooden dollhouse is a work of art! My daughter spends hours playing with it, and the detailed design makes it a keepsake. Fantastic quality!

— Aria W. | Melbourne, Australia

Stylish but Slightly Scratched

The wooden bookshelf looks great in our nursery, but it had a small scratch. They sent a touch-up kit promptly, and it’s functional and charming.

— Finn T. | Miami, USA

Endless Cooking Fun

The Ultraluxe Play Kitchen is a game-changer! My twins “bake” every day, and the realistic features like the sink and oven are adorable. Worth every penny!

— Ivy R. | Paris, France

Outdoor Play Haven

The playhouse has turned our garden into a playground. The kids love its cozy windows and sturdy build. It’s been a hit with the whole neighborhood!

— Noah K. | Seattle, USA

Timeless Bed Design

The Jenny Lind Spindle Bed is a treasure. Its elegant spindles and solid construction make my son’s room feel so warm. Couldn’t be happier!

— Harper S. | New York, USA

Charming Rail Adventures

The handcrafted wooden train set is absolutely delightful. My son spends hours creating elaborate tracks, and the pieces feel solid and beautifully finished.

— Maya L. | Vancouver, Canada

Center Stage Puppet Show

The wooden puppet theater brings our living room to life. The backdrop is sturdy, but the curtain fabric felt a bit flimsy. Support was quick to replace it!

— Luca M. | Berlin, Germany

Creative Craft Corner

This craft table is a dream. The storage compartments keep art supplies tidy, and the surface withstands paint spills with a wipe of a cloth.

— Priya S. | Mumbai, India

Sunny Sandbox Fun

The outdoor sandbox was a hit until I noticed small splinters along the edge. Still, my kids love digging and building castles in it.

— Johan K. | Stockholm, Sweden

Indoor Swing Delight

The indoor wooden swing is magical! It glides smoothly, and my toddler giggles with joy. The installation was easy, and it feels very secure.

— Sofia P. | Barcelona, Spain

Miniature Kitchen Charm

The play kitchen is adorable and well-crafted. The little stickers started peeling after a week, but overall it’s sturdy and my daughter adores it.

— Ethan B. | Sydney, Australia

Cozy Reading Nook

The custom reading nook makes storytime special. The cushioned bench and built-in shelf are perfect for organizing books and cuddling up.

— Chloe T. | New York, USA

Smooth Ride Balance Bike

The wooden balance bike rolls smoothly and is lightweight. One handlebar grip felt a bit loose, but customer service sent a new pair immediately.

— Marco R. | Rome, Italy

Fairytale Doll Mansion

The custom dollhouse exceeds expectations. Intricate details and solid wood construction make it heirloom-quality. My daughter is enchanted!

— Hana N. | Tokyo, Japan

Perfect Little Bookshelf

The child’s bookshelf is both functional and charming. The adjustable shelves accommodate board books, and the finish matches our decor beautifully.

— Leo W. | Zürich, Switzerland

Little Chef’s Haven

The Ultraluxe Play Kitchen is fantastic! The opening doors and clickable knobs spark my kids’ creativity. It’s sturdy and looks great in our playroom.

— Luna T. | San Francisco, USA

Awesome but Complex Assembly

The playhouse is a dream for my kids, who play “castle” daily. Putting it together took two people and a day, but the quality is worth it.

— Elias K. | Amsterdam, Netherlands

Cozy Nursery Star

The Jenny Lind Spindle Bed is breathtaking. Its elegant spindles and solid build make our nursery feel so warm. Our toddler sleeps soundly!

— Ava P. | Boston, USA

Good but Shipping Hassle

The wooden train set is fun and well-made, but it took weeks to arrive with no updates. The delay was frustrating, though my son enjoys it now.

— Ezra P. | Dubai, UAE

Ideal for Playtime

This table and chair set is perfect for my 3-year-old’s puzzles and crafts. The natural wood is durable, and it’s just the right size. Highly recommend!

— Olivia M. | Chicago, USA

Garden Play Gem

The playhouse is the heart of our backyard! My kids run a “market” every afternoon, and the sturdy design holds up to their energy. Love it!

— Sofia L. | Lisbon, Portugal

Beautiful but Tricky Instructions

The Jenny Lind Spindle Bed is stunning, but the assembly instructions were confusing. Once set up, it’s a perfect addition to our daughter’s room.

— Theo L. | Toronto, Canada

Fun and Sturdy Board

The wooden balance board is a hit! My kids use it for play and exercise, and it’s held up perfectly. The craftsmanship is top-notch!

— Lila F. | Melbourne, Australia

Playroom Showpiece

The Ultraluxe Play Kitchen is both fun and stylish. My kids “cook” daily, and the realistic details like the sink make it a standout. Amazing!

— Aria P. | Sydney, Australia

Elegant Nursery Storage

The wooden bookshelf is a beautiful addition to our nursery. It’s functional, sturdy, and arrived in eco-friendly packaging. Couldn’t ask for more!

— Amara W. | Portland, USA

Lovely Montessori Shelf

The low-height shelf helps my toddler access books and toys independently. It’s safe, beautifully finished, and matches our minimal decor.

— Isabelle D. | Lyon, France

Functional Toy Storage

The wooden storage bins are practical and look clean. Assembly took some time, but the result is worth it. It holds so many toys!

— Oscar J. | Leeds, UK

Adorable Wooden Kitchen

This kitchen set is even cuter in person. The faucet and tiny cabinets are so realistic. My kids are obsessed!

— Mila S. | Vienna, Austria

Nice Table, Tricky Screws

The quality of the kids' table is great, but the screw holes weren’t perfectly aligned. Took extra effort to assemble.

— Ahmed Z. | Cairo, Egypt

Sturdy Kids Bench

The two-seater bench is surprisingly sturdy. Both my kids sit on it comfortably, and it fits perfectly under our play table.

— Helena G. | Oslo, Norway

Perfect Toddler Chair

This tiny wooden chair is adorable and just the right height. The paint had a tiny chip, but otherwise it’s lovely.

— Jun Y. | Seoul, South Korea

Delightful Mini Closet

This child-sized wardrobe is a wonderful idea! My daughter loves hanging her dresses. The design is both cute and functional.

— Tamara H. | Tel Aviv, Israel

Cute Wooden Market Stand

Great addition to our playroom! My kids enjoy “selling” pretend food all day. Some pieces were missing but got replaced fast.

— Olivia R. | Dublin, Ireland

Impressive Rocking Horse

The wooden rocking horse is a masterpiece. It’s elegant, smooth, and our toddler loves the gentle motion. A classic toy that’ll last generations.

— Bruno F. | São Paulo, Brazil

Whimsical Bedside Table

This little nightstand for kids is exactly what we needed. The drawer slides smoothly, and the finish feels premium. My son keeps his flashlight in it!

— Emily C. | Boston, USA

Chic Toy Organizer

The design fits beautifully into our modern home. One drawer was a bit stiff at first, but after a few uses it’s working smoothly.

— Julia K. | Amsterdam, Netherlands

Perfect Gift for Nieces

We bought the mini dollhouse set as a birthday gift. My nieces absolutely loved it. The craftsmanship is top-tier. Highly recommend!

— Enzo R. | Milan, Italy

Unique Toy Chest

We love the engraved name option! My only note is that the lid closes a bit loudly. Otherwise, very durable and cute.

— Hannah E. | Toronto, Canada

Safe & Smooth Edges

We love how every edge is rounded and child-safe. No sharp corners! Plus the finish is silky smooth — perfect for toddlers.

— Daniel M. | Chicago, USA

Cute Bed Frame

The bed frame was easy to assemble and very stable. Only reason for 4 stars is that it didn’t come with an assembly guide.

— Armin S. | Graz, Austria

Compact and Clever Design

The foldable desk for kids is a lifesaver in small rooms. Folds easily, and the storage compartments underneath are genius.

— Louise P. | Brussels, Belgium

Lovely, But Took Too Long

The product is beautiful and exactly as described. But delivery to South Africa took almost 6 weeks. Worth the wait, though!

— Sipho N. | Cape Town, South Africa

Great Customer Support

One piece was cracked during shipping. I contacted support and they sent a replacement immediately. Love the service and the product!

— Natalie F. | Auckland, New Zealand

A Bit Smaller Than Expected

We love the style and build quality, but the shelf was a bit smaller than I thought. Still, it fits perfectly for books and small toys.

— Theo J. | Hamburg, Germany

Simple and Beautiful Crib

The crib is stunning in its simplicity. No unnecessary colors or parts — just natural wood beauty. Feels very secure.

— Sara Y. | Helsinki, Finland

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