Shipping Policy

Orders are shipped within 14 business days.

Customization or handmade products or new design requests made by the customer will be shipped within 21 business days.

For large orders, especially those outside the toy category, the delivery time may be extended due to increased production and preparation requirements.

The shipping process takes an additional 5 business days for the package to arrive at your location.

For customers who require faster service or expedited shipping, express services are available for an additional fee.

We partner with UPS and FedEx for reliable shipping. For every package shipped, a tracking number is added to the system, and an email is sent to the buyer.

Handmade Kids Wood Store wooden products are shipped from Istanbul.

The buyer is responsible for checking the packages upon delivery to ensure they are not missing or damaged. If any packages are missing or damaged during transit, a report can be prepared to claim compensation from the shipping company.

We accept product returns. Please refer to our returns page for detailed instructions.